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Shipping goods around the world is a key part of doing business internationally. But global freight comes with a unique set of challenges. From customs delays to damaged cargo, even a small oversight can cause serious disruptions. The good news is that most of these issues can be avoided with the right planning, knowledge, and partners.
Here are five common global freight challenges – and what you can do to keep your shipments moving smoothly.
1. Customs Delays Can Disrupt Delivery Times
One of the biggest pain points in global freight is getting held up at customs. A delay at the border can lead to missed deadlines, extra costs, and unhappy customers, especially if the goods are time-sensitive or perishable.
How to avoid it:
Make sure your paperwork is 100% accurate. That includes commercial invoices, packing lists, certificates of origin, and any licences needed for restricted items. It’s also essential to use the correct commodity codes and descriptions so customs officers can process everything quickly. Working with a freight partner who understands local regulations in each country can save you time and stress.
2. Inaccurate or Missing Documentation Causes Serious Problems
Incorrect paperwork is a leading cause of delays in global freight. A single wrong figure or missed signature can hold up an entire shipment. Some goods may even be refused entry and sent back – which can be expensive and damaging to your reputation.
How to avoid it:
Double-check all documents before shipping. Keep digital and physical copies on hand, and make sure the shipping labels match the contents exactly. A reliable freight provider can help ensure every piece of paperwork is complete and up to standard. Export documentation is a service often offered by professional logistics companies, and it’s well worth taking advantage of.
3. Freight Damage Is More Common Than You Think
Goods can be damaged at any point in the supply chain – during loading, unloading, or while in transit. This is especially true in global freight, where shipments often change hands multiple times between ports, airports, and trucks.
How to avoid it:
Proper packing is your first line of defence. Make sure your cargo is packed securely and appropriately for the journey. For example, fragile items may need custom-built crates, while moisture-sensitive goods benefit from foil wrapping. Using an export packing specialist helps reduce the risk of damage significantly – especially for complex or oversized items.
4. Shipping Costs Are Rising – and Hard to Predict
Freight costs are always changing. Factors like fuel prices, seasonal demand, port congestion, and currency fluctuations can all affect the final bill. For many businesses, budgeting for global freight has become a guessing game.
How to avoid it:
Try to plan shipments in advance where possible, and be flexible with timing. Consolidating loads or choosing slower transport options (like sea over air) can help cut costs. It also helps to work with a freight partner who can give you accurate quotes and keep you updated on market changes. Transparent pricing and honest advice are essential in a volatile shipping landscape.
5. Poor Communication Leads to Expensive Mistakes
When multiple parties are involved – manufacturers, freight forwarders, customs officials, and end clients – things can get lost in translation. A small communication breakdown can result in the wrong goods being sent, missed deadlines, or last-minute changes that increase costs.
How to avoid it:
Good communication is key to successful global freight operations. Work with a provider who offers clear updates, regular tracking, and one point of contact throughout the process. Make sure everyone involved knows who’s responsible for what and when. Strong project management and logistics coordination make all the difference.
Final Thoughts on Global Freight Challenges
Global freight doesn’t have to be stressful. With the right planning, export support, and attention to detail, most common challenges can avoided. The key is to stay organised, follow best practices, and work with professionals who know the ins and outs of international shipping.
At JPI, we’ve been helping businesses with their export packing and freight for over 60 years. From packing design to logistics project management, we handle every step with care and precision – so your goods get where they need to go, safely and on time.
Need support with your global freight needs? Get in touch with our experienced team today to see how we can help.
FAQs
What causes delays in global freight?
Delays often happen due to a mix of issues like port congestion, customs hold-ups, and unexpected disruptions. Ports in regions with limited infrastructure can become overwhelmed, and political instability or sudden rule changes can hold up shipments too. Weather events, labour shortages, and even accidents at sea can also slow things down.
Why do freight costs keep rising unpredictably?
Shipping costs go up and down based on fuel prices, supply and demand, and extra charges like bunkering, insurance or tariffs. For example, restrictions on marine fuels and new carbon rules are pushing costs up, while facility overload at ports adds premium fees.
How can businesses gain better visibility and control over shipments?
One of the biggest challenges is not knowing where goods are or when they’ll arrive. That’s why smart businesses invest in tech solutions – like centralised dashboards, real-time tracking, and automated alerts – that pull data from all transport partners. This helps improve planning, reduce surprises, and cut down on manual chasing.